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Info & Care

What to know about our products, the process, and caring for what we make. Have a specific question? Ask a Project Question.

Apparel / DTF Care

Keeping printed shirts and apparel looking their best. Specific care depends on the garment and decoration method — care guidance is confirmed with your order.

Vinyl Decal Care

Applying and caring for cut vinyl decals and lettering. Application and longevity depend on the surface and environment — details are confirmed before production.

Laser Engraved Product Care

Caring for laser-engraved items. Guidance depends on the material — engraving feasibility and care are reviewed with your order.

Hat / Patch Care

Caring for hats and patches. Specifics depend on the item and attachment method.

Artwork & File Guidelines

What helps us produce the best result from your design. We'll let you know if a file needs adjustment before production.

Customer-Provided Items

Bringing your own garments or items for us to decorate. We'll review suitability with you before production.

Order Changes / Approvals

How changes and approvals work once a request is submitted. Nothing goes into production until it's confirmed with you.

Custom Projects

One-off and unusual projects. We'll help figure out the best approach and confirm details before quoting.

Turnaround time

Standard turnaround: most orders are completed within 3–5 business days after the order is finalized and ready for production.

Need it sooner? Rush service may be available for an additional fee, depending on workload, materials, and order complexity. Options may include:

  • Priority — approximately 2 business days
  • Next Business Day
  • Same Day

Rush availability is confirmed on a per-order basis.

All dates are estimates. Timelines can shift with material availability, artwork approval, requested changes, larger orders, or other production factors. We’ll confirm your schedule before production.

Frequently Asked Questions

More answers are on the way. In the meantime, ask us anything.